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Difficulties of E-banking Advancement in Bangladesh

Received: 2 April 2016     Accepted: 13 April 2016     Published: 7 May 2016
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Abstract

E-banking implies provision of banking products and services through electronic delivery channels. It permits anytime, anywhere and any how banking. It offers easy, faster, convenient, low cost banking services around the clock. The study was designed to difficulties of e-banking advancement in Bangladesh. No comprehensive study has yet been conducted especially on advancement of e-banking in Bangladesh. The investigation was concentrated in various divisions, districts, towns and rural areas in Bangladesh. The study has been conducted mainly based on primary data. Secondary data has also been used for this purpose. To collect information of e-banking advancement in Bangladesh the websites of related banks were used. Primary data was collected by providing questionnaire to the respondents through e-mail and researcher’s direct physical communication. Response from total 120 respondents consisting of 44 bankers and 76 bank customers were selected randomly for the study were considered. In analyzing data, the statistical tools have used with the aid of SPSS software. The result shows that almost all Bangladeshi banks offer e-banking services. State owned commercial banks are in backward position. Quality of e-banking services in Bangladesh is not good. E-banking practice in Bangladesh is not highly secured and Bangladeshi users have lack of awareness about e-banking security.

Published in Science Journal of Business and Management (Volume 4, Issue 3)
DOI 10.11648/j.sjbm.20160403.11
Page(s) 67-71
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2016. Published by Science Publishing Group

Keywords

E-banking, ATM, POS

References
[1] Gerrard P, Cunningham J. B. (2003) “The Diffusion of Internet Banking Among Singapore Consumers.” International Journal of Bank Marketing, 21(1), 16-28.
[2] Cronin, Mary J (1997) “Banking and Finance on the Internet.” John Wiley and Sons. ISBN 0-471-29219-2 page 41 From Banking and Finance on the Internet. Retrieved 2008-07-10.
[3] Bony S Z and Kabir F (2013) “Practice of E-banking in commercial bank: An empirical study in Bangladesh” International Journal of Business and Social Research (IJBSR), Volume -3.
[4] Islam M M (2015) “Challenges and Prospects of Internet Banking in Bangladesh: Banker's (Service Providers) Point of View”.
[5] Biswas, Shyamapada et.al. (2011). “Electronic Banking in Bangladesh: Security Issues, Forms, Opportunities and Challenges.” Canadian Journal on Scientific and Industrial Research. Vol. 2.
[6] Baten, M A and Kamil A A (2010) “E-Banking of Economical Prospects in Bangladesh.” Journal of Internet Banking and Commerce. Vol. 15.
[7] Islam M M (2005) “Proposed ICT Infrastructure for E-banking in Bangladesh”. Department of Computer and Systems Sciences, Royal Institute of Technology (KTH), Stockholm, Sweden.
[8] Al-Amin S and Rahman S (2010) “Application of Electronic Banking in Bangladesh; An Overview” Bangladesh Research Publication Journal, Volium-4.
[9] Hasan A H M S, Baten M A, Kamil A A and Parvin S (2010) “Adoption of E-Banking in Bangladesh: An exploratory Study.” African Journal of Business Management. Vol.4.
[10] Khan W and Kamruzzaman M (2012) “Problems and Prospects of E-banking in Bangladesh.” Development Compilation, Vol. 07. No. 02.
[11] Rahman H et.al. (2012) “Problems and Prospects of E-Banking in Bangladesh.” International Journal of Scientific and Research Publications, Volume 2.
[12] Mondal, K. C. and Saha, A. K. (2013). “Client Satisfaction of Internet Banking Service in Bangladesh: An Exploratory Study”, ASA University Review, Vol. 7 No. 1.
Cite This Article
  • APA Style

    Mohammad Shamsus Sadekin, Md. Abdul Hannan Shaikh. (2016). Difficulties of E-banking Advancement in Bangladesh. Science Journal of Business and Management, 4(3), 67-71. https://doi.org/10.11648/j.sjbm.20160403.11

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    ACS Style

    Mohammad Shamsus Sadekin; Md. Abdul Hannan Shaikh. Difficulties of E-banking Advancement in Bangladesh. Sci. J. Bus. Manag. 2016, 4(3), 67-71. doi: 10.11648/j.sjbm.20160403.11

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    AMA Style

    Mohammad Shamsus Sadekin, Md. Abdul Hannan Shaikh. Difficulties of E-banking Advancement in Bangladesh. Sci J Bus Manag. 2016;4(3):67-71. doi: 10.11648/j.sjbm.20160403.11

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  • @article{10.11648/j.sjbm.20160403.11,
      author = {Mohammad Shamsus Sadekin and Md. Abdul Hannan Shaikh},
      title = {Difficulties of E-banking Advancement in Bangladesh},
      journal = {Science Journal of Business and Management},
      volume = {4},
      number = {3},
      pages = {67-71},
      doi = {10.11648/j.sjbm.20160403.11},
      url = {https://doi.org/10.11648/j.sjbm.20160403.11},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20160403.11},
      abstract = {E-banking implies provision of banking products and services through electronic delivery channels. It permits anytime, anywhere and any how banking. It offers easy, faster, convenient, low cost banking services around the clock. The study was designed to difficulties of e-banking advancement in Bangladesh. No comprehensive study has yet been conducted especially on advancement of e-banking in Bangladesh. The investigation was concentrated in various divisions, districts, towns and rural areas in Bangladesh. The study has been conducted mainly based on primary data. Secondary data has also been used for this purpose. To collect information of e-banking advancement in Bangladesh the websites of related banks were used. Primary data was collected by providing questionnaire to the respondents through e-mail and researcher’s direct physical communication. Response from total 120 respondents consisting of 44 bankers and 76 bank customers were selected randomly for the study were considered. In analyzing data, the statistical tools have used with the aid of SPSS software. The result shows that almost all Bangladeshi banks offer e-banking services. State owned commercial banks are in backward position. Quality of e-banking services in Bangladesh is not good. E-banking practice in Bangladesh is not highly secured and Bangladeshi users have lack of awareness about e-banking security.},
     year = {2016}
    }
    

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  • TY  - JOUR
    T1  - Difficulties of E-banking Advancement in Bangladesh
    AU  - Mohammad Shamsus Sadekin
    AU  - Md. Abdul Hannan Shaikh
    Y1  - 2016/05/07
    PY  - 2016
    N1  - https://doi.org/10.11648/j.sjbm.20160403.11
    DO  - 10.11648/j.sjbm.20160403.11
    T2  - Science Journal of Business and Management
    JF  - Science Journal of Business and Management
    JO  - Science Journal of Business and Management
    SP  - 67
    EP  - 71
    PB  - Science Publishing Group
    SN  - 2331-0634
    UR  - https://doi.org/10.11648/j.sjbm.20160403.11
    AB  - E-banking implies provision of banking products and services through electronic delivery channels. It permits anytime, anywhere and any how banking. It offers easy, faster, convenient, low cost banking services around the clock. The study was designed to difficulties of e-banking advancement in Bangladesh. No comprehensive study has yet been conducted especially on advancement of e-banking in Bangladesh. The investigation was concentrated in various divisions, districts, towns and rural areas in Bangladesh. The study has been conducted mainly based on primary data. Secondary data has also been used for this purpose. To collect information of e-banking advancement in Bangladesh the websites of related banks were used. Primary data was collected by providing questionnaire to the respondents through e-mail and researcher’s direct physical communication. Response from total 120 respondents consisting of 44 bankers and 76 bank customers were selected randomly for the study were considered. In analyzing data, the statistical tools have used with the aid of SPSS software. The result shows that almost all Bangladeshi banks offer e-banking services. State owned commercial banks are in backward position. Quality of e-banking services in Bangladesh is not good. E-banking practice in Bangladesh is not highly secured and Bangladeshi users have lack of awareness about e-banking security.
    VL  - 4
    IS  - 3
    ER  - 

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Author Information
  • Department of Humanities, Chittagong University of Engineering & Technology, Chittagong, Bangladesh

  • Department of Management, Islamic University, Kushtia, Bangladesh

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